cant trade on DerivX live Account need help please 😢

I’m not able to trade on Deriv x live account when I switch my account demo account the market is running perfectly, but when I switch to the real account the market is stuck and I can’t place any order :cry:

Hi Clawers,

For better assistance and protection of your account’s data, kindly contact us via Live chat.

We will work with you to resolve any issue as soon as possible.

Thank you.

I get the same problem too