Can't withdraw funds back to my new credit card!

I’m trying to withdraw fund to my new creditcard, but each time i try, it keeps saying this:

Kindly withdraw the funds back to the card ending with XXXX as you’re yet to withdraw the equivalent amount via the respective Visa card. Thank you.

But how i’m supposed to do that if that credit card doesn’t exist anymore???

I updated my creditcard to a new one and i wish to use it.

I can’t deposit or withdraw with the old one because that card in fact doesn’t exist anymore.

Can someone help me ??

Olá! Como você atualizou seu cartão para um novo? Não consigo fazer isso!