Can't withdraw with Mastercard, even I deposited through master card

I have deposited through my mastercard, but now I wanna withdraw there is no option available.
I receive the withdraw confirmation link as I proceed, there only show my available balance. No payout method and option that how much you want to withdraw is show.
What should I do?

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Hi @airward-accoast-2, you may refer to our Deriv Community article via this link MasterCard Withdrawal Issue on how to withdraw the funds using the Mastercard.