Hi Deriv Community Members,
Did you deposit via MasterCard but are unable to find the same payment method at your withdrawal section? Please be informed that MasterCard withdrawal is only available for UK clients. We have stated in our payment method page, kindly refer to the image below :
Thus, we offer our clients the option to use E-wallets for the withdrawal process.
Click Deriv App | Deriv to view the other available payments methods you can use for withdrawal.
If the payment method you prefer is unavailable at the withdrawal section, a small deposit is required to register it to your account.
We hope this will help you with your doubts and don’t worry, we will process your withdrawal as swiftly as possible.