Hi Deriv Community Members,
Did you deposit via MasterCard but are unable to find the same payment method in your withdrawal section?
In this case, if you deposit via Mastercard, you need to register an e-wallet to withdraw.
Click Deriv App | Deriv to view the other available payment methods you can use for withdrawal.
If the payment method you prefer is unavailable in the withdrawal section, a small deposit is required to register it to your account.
We hope this will help you with your doubts and don’t worry, we will process your withdrawal as swiftly as possible. 
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.