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Hi, how can I get assisted on withdrawal issue

Hi I’m using a Macbook/OS, Why doesn’t my MT5 allow me to connect to my deriv account or any other account. There’s no option to connect to real account and when i tap on connect account, thee is no selection for the deriv server and any other server, only the demo.

Dear @alpiste-agamont-2, thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and
protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.