Cuenta de skrill usada en otro usuario

I am trying to make a withdrawal but it tells me that my skrill account is being used in another user, what can I do to solve it?

Hi @chymics-acatery-2, kindly take note that clients are not allowed to share payment methods for both deposit and/or withdrawal. Thus, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.