I woke up this morning and my account is empty $280 gone I did not trade all my profit is still there but my money is all gone
@biaural-acrisia-2 , please kindly contact deriv via the live chat as this kind of issue cannot be resolved here.
How do I authenticate my account?
@avodire-acrider-2 ,. You can do that by going to your deriv page menu.
Click on “Account settings”.
Then scroll down to “Verification”. You will see the one for proof of identity and proof of address.
Click on each of them and upload your documents.
See the attached image.
