Error message in Dbot: Rate limit of requests per second

Trading Platforms Deriv Bot
1

Error message

Hi Deriv Community,

If you’re receiving the error message as above, it’s because you have reached the rate limit of requests per second.

What does this mean?

The mentioned error message appears when users send too many requests, by which you’re running multiple bots in different browsers. This includes opening multiple tabs in the same internet browser and running multiple bots at the same time.

The error message may also populate in the Journal section which looks like this:

Journal section
Journal section342×614 38.3 KB

How do you overcome this?

The Dbot may only process a certain threshold of request at a moment in a certain time frame, which is 360 requests per minute.

To overcome this error, close all the Dbot tabs and run the Dbot at a minimum of 1 tab at a time.

If you need assistance in creating a Dbot strategy, you may refer to our quick strategy and adjust however you want. You may refer to this post:

Remember to test your strategy on your Demo account first and once you’re ready, you can proceed running your strategy on your Real account. :wink:

Do refer to these posts on how to save and load your strategy in Dbot:

How do I save my strategy in Dbot?
How do I import/upload my strategies into Dbot?

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

3

Sadly I’m suffering it and i feel like you censored my account and it sound very fool because I’ve the problem on my demo account.

I open two Tabs to trade with my own bot on Dbot, but from last week it is not working.

Currently I’m opening the two tabs and i just don’t move and make anything, but the Message appear without doing anything.

I tried to talk to live chat, but they dont help with his reply, so i want to know if my account Demo and Real willbe cancelled forever to trade with two tabs.

4

Hello @average-accloys-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!