How to use Deriv Live Chat to contact us

Dear @anesone-aftmost-2, please be so kind as to contact us via Live Chat, as previously mentioned in our messages, so that we can assist you with your P2P account. Thank you for your understanding.

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hi deriv management i submitted my DP2P but it’s not activated

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Dear @anesone-aftmost-2, please be so kind as to contact us via Live Chat, as previously mentioned in our messages, so that we can assist you with your P2P account. Thank you for your understanding.

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I just want to ask, why can’t I use mt5 demo account since sunday morning? I’m really missing.

Hi @bivouac-ablesse-2, thank you for joining our community! We are sorry to hear this, however, we would have to check further in order to assist you. Therefore, kindly reach out to us via LiveChat with the error you are receicing, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.

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Hello I’m looking forward to verify my account it has been more than 3 business days and I haven’t been answered.

Live chat always says there’s no agents available :disappointed::disappointed:, WhatsApp too

Hi @addeems-alength-2, thank you for contacting us and we’re very sorry to hear that.

Please rest assured that we have escalated your case to the corresponding department for them to assist you with verification at the earliest possible. We thank you for your kind patience and understanding in the meantime.