Livechat support isn't working and I need a customer care to speak with please.

I want to make a Withdrawal, it rejected and I need to change my payment method. I need to talk to a customer care service not a bot. Because the livechat support isn’t working

Hello @bonnwis-adoulie-2, Thank you for your comment. Please note that Live Chat is working normally; there are no inconsistencies from our side. As a suggestion, kindly read the below article on how to use live chat to contact us, where you will discover, among other things, how to contact one of our agents. We inform you that the waiting time will depend on the number of clients in line.

Please I have deposited money in my trading account using vodaphone since 08-08-2023
2:45am but the money didn’t reflect in the account

I have sent complaint severe but there is anything done yet about it

Hi @biggety-adipoma-2, we are sorry to hear that you are having issues connecting to us. We suggest that you try to contact us via Live Chat or Whatsapp, or you could even send a ticket to us, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.