Continuing the discussion from Can someone with my Dmt5 login id withdrew money from it?:
Je ne comprends pas pourquoi je veux me connecter sur compte mt5 et ça me dire autorisation échoué
Dear Cageyly, Please be informed that as per our General Terms & Conditions 6.4.1:
You are responsible for ensuring that you alone control access to your account
https://deriv.com/tnc/general-terms.pdf.
We would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
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