Anyone help me please my cashier is locked and Account is disabled and I have my balance in mt5 I connect to live to talk agents and I used more than ten tickets no change this problem not solved now is one month I’m very sad
Hello @bingles-adjoint-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
I have the same issue! Cashier is locked and I’m not getting any further feedback on the open ticket. This is disappointing and worrisome.
Hello @agyrate-airdrop-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
Everyone is saying the same thing “it’s been escalated to the relevant department”. It’s not getting to a point where the issue gets resolved.
Agree had the same issue