How to change server on MT5 mobile

[anchors-acquire-2]

Good morning my mt5 is still showing blank no change

[acknown-actious-2]

Yo realice todos los pasos, con clise cree varias cuentas. Y en la apps de mt5 con ninguna cuenta me deja operar con el botón de trading a un click. Me colaboran por favor

[chronic-airampo-2]

Why can’t I add money from skrill to my Deriv account???

[cassate-almondy-1]

I can’t find my deriv live account, it’s funded.

[antrums-addends-2]

I can’t find my account. The process is confusing and stressful

[bottled-alterer-1]

I also face the same issue

[bifrost-advised-2]

Ayuda!! no puedo usar mi brroker la cuenta me aparece bloqueada no puedo ejecutar ninguna operacion

[cleaned-aggadot-2]

I did everything,and the process is also working, but the main thing is I am unable to open any new position in my mt 5 account.plz help what is causing this problem.

[boomkin-ailweed-2]

Comment récupérer un compte deriv archivé?

[assized-agraria-2]

Good day.i updated my mt5 but when I try to transfer money from.derive to mt5 in told the account has been closed

[blucher-affined-2]

I need my logins and the type of deriv which I need to select

[chessom-aerotow-2]

What is happening guys??

[cements-acquest-2]

Im experiencing the same thing. My Derive is inactive.

[Sivapria_derivadmin]

Hi @cements-acquest-2, thank you for joining our community! We are sorry to hear that you are experiencing this. Kindly follow the steps to log in to your MT5 account via the article below:

MT5 New Server Name and Mobile App Re-login Guide

Hello Deriv Community, If you are using the MT5 mobile application, we would like to inform you that you will be logged out of your account on the 7th of February 2024. You might see an error like the one below. [image] To proceed, kindly follow the steps below to be able to log back into your MT5 account. 1. Delete the account connected to the main company name. Disclaimer: Deleting your MT5 account will only erase your login history in the MT5 apps. Your account information will remain i…

However, if you are still facing an issue to log in to your MT5 account, please do not hesitate to reach out to us via Live Chat or Whatsapp. We will be more than happy to assist you.

Online trading with Deriv | Simple. Flexible. Reliable.

[chicons-airbeds-2]

I was asked to upgrade from deriv svg server to deriv bvi server. Is there a reason for this or is there any difference?

[brevets-agister-2]

Hi all, I was on hedge in trading account and had some money in my cashiers. So when they updated the account authentication I closed the hedge before that. But for some reason deriv automatically deducted my money from cashier account and also, deducted all of my balance from trading account. I have Been emailing and chat on WhatsApp support but no positive response instead they just permanently disabled the cashier account and said they can refund my trading account. Can someone help me out here.

[chromed-acocotl-2]

lamentablemente, METAQUOTES, ah decidido no brindar, ningún servicio a los brokers que no sean regulados…

[behenic-affixes-2]

My name is Collins, I am from Nigeria , please I need a trusted deriv agent in my country, I want to deposit some funds in my deriv account but I couldn’t, I don’t know how to go about it , can some one help

[borings-alumish-1]

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[bereave-airguns-2]

Same thing happened to me. I’m here dilemma.