How do i update my server
Hello @bargeer-aidance-2 , thank you for joining Deriv Community! You may find these articles helpful for your inquiry.
Dear members,
If you are unsure of how to log into your MT5 account, this article might help you Deriv app
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You may click on this link here for your MT5 login information:
You will be able to find your MT5 login ID, Broker code, and the server you need to log in to. Please note that our MT5 broker code is Deriv.
You c…
Hello Deriv Community,
You will be able to obtain your MT5 server details on your mobile application.
To view all three servers, follow these steps: first, access the Manage Account option, then click on the plus symbol (+) to add a new account and select Deriv.com Limited as the broker.
If the servers are not listed, you must uninstall the app, update your mobile phone system to the latest version, and then reinstall the MT5 app. After completing these steps, all three servers should be visi…
If you have further inquiries, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
The network was not connecting since yesterday
Hi @ampoule-agynary-2 , thank you for joining our community! In regards to your issue, kindly check the article below for a guidance to log in to your MT5 account.
Hello Deriv Community,
If you are using the MT5 mobile application, we would like to inform you that you will be logged out of your account on the 7th of February 2024. You might see an error like the one below.
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To proceed, kindly follow the steps below to be able to log back into your MT5 account.
1. Delete the account connected to the main company name.
Disclaimer: Deleting your MT5 account will only erase your login history in the MT5 apps. Your account information will remain i…
We hope the above helps. If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.