good day please assist me as im struggling to log into my synthetic account which is opened in server 02 when i open it only gives me option of server and demo only no option for server 02 how can i pass this problem
Just go to the option of logging in afresh, type deriv to where the find broker option is, then research deriv limited again, then you’ll see the server 02 option
Hi there, to find the login details of your MT5 account, you may find them on the DMT5 site. You may find this information here.
The interface looks like this
click to view image
Once you’ve located your MT5 login information, you may head over to your MetaTrader 5 platform (either on PC or mobile).
From a PC perspective:
- You may click on the
File
click to view image
- Find the
Open an Account
option
- Search
Deriv Limited
in the broker search engine
- Finally, you may select the
Connect with an existing trade account
and put in your MT5 login details. You may also select the Deriv-Server-02 from here.
From a mobile perspective:
Mobile login perspective
- You need to select on the
Manage Accounts
- Click on the plus sign
+
- On the search engine, type in
Deriv Limited
and select our broker.
- Finally, you may put in your MT5 login details and select the
Deriv-Server-02
servers accordingly.
If there are any issues with your MT5 accounts or if you receive any error messages, please reach out to our customer support team via LiveChat for assistance.