Mt5 withdrawal

Hello, I have money in my mt5 but whenever I try to withdraw, it keeps showing insufficient funds. How can this be resolved please.

Dear Chinked, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
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