Payment delay

Have tried to withdraw 10000$ since last Friday upto now haven’t receive the money and the money have been deducted already from my MT5 account

Dear @brolgas-alcoved-1, Thank you for joining the community. We are sorry for this inconvenience. Please note that we would need to check further on your issue. Kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.