Transfer money from MT5 to Deriv doesn’t appear
Hello @balmily-agrafes-2,
We’re truly sorry for the inconvenience.
To make things right, our team has already reached out to you via email to address your case.
If you have any further inquiries or issues, don’t hesitate to contact us through Live Chat.
We’re here to help and would be delighted to assist you further.
Thank you!
1 Like
The same thing happened to me on Wednesday that is 22/11/23 and I haven’t received it till today
Hello @adherer-agonize-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through Live Chat. We’re here to help and would be delighted to assist you further. Thank you!
I haven’t still received my funds but I talked to a support yesterday named MR Diego and he said that it would be resolved within 48 hours but this is what all the support has been telling me and I am tired of waiting
Hello @adherer-agonize-2 , we’re truly sorry for the inconvenience. Kindly be informed that our team has already reached out to you via email to address your case. Please reply to the email sent to you regarding your case. If you have any further inquiries or issues, don’t hesitate to contact us through Live Chat. We’re here to help and would be delighted to assist you further. Thank you!
It has been sorted out thanks🤝