I transfer 17.63 dollar from mt5 to deriv acc
I got error no response from cashier
Money detected from mt5 not reflected in deriv
Then i make again transfer is successful not where my other 17.63
Deriv open tickets but response
Live chat so poor response shut down my chat
Hello @asinico-aidless-2 , we’re truly sorry for the inconvenience. To make things right, our team has already escalated thsi issue to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
Nothing will work still 48 hour on my case
Hi @asinico-aidless-2 we are very sorry that you are going through this, don’t worry, our team is already aware of this ongoing issue, we will rever to you as soon as possible. We will contact you in a short time. Thank you for understanding.
If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
Still facing issue but no response from deriv or live chat
Hi @asinico-aidless-2 we understand. however, as mentioned above, we escalated this query for the relevant team to review. We ask you for patience and don’t worry, we will be replying to you as soon as possible! Thank you for understanding.
Still not a valid question