Please I created another Deriv account and funded it since I was having issue with this one, but both account cashier as been locked. I will sincerely appreciate if this account cashier can be opened
Hi @blawort-adultly-2. We are sorry to hear this. Please be informed that your MT5 account has been archived due to 60 days of inactivity. We sent you reminder emails 14, 7, and 1 day before your account was archived, hoping to keep you informed. To avoid this in the future, we recommend logging in regularly to keep your account active.
Our team has contacted you via email as well
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