My withdrawal is taking very long. Please any help or guidance?

Hi good day, I requested to withdraw some funds from my live trading account. It’s a decent amount I request to my TRX wallet on Bybit. Last week, March 3rd Saturday morning I made the request. Got the email saying that the request was successfully received and will be processed in 24 to 72hrs on Wednesday 5th in the morning.

On Saturday the 10th, I got another email stating that you guys approved (deriv) the withdrawal Was approved.
The funds were to reflect within 48hrs. That has passed about 12hrs now and due to the amount of money I requested , I am beginning to feel really anxious. I have been in queue for the last 5hrs for a specialist and nothing as yet.

Basically I’m asking if to not worry as yet or just be patient? Or I should be alarmed and reach out?


Hello @chilled-alumium-1, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!