não consigo sacar usando paylivre

saques via pix e paylivre não disponiveis

1 Like

@bycatch-acknown-2 ,. escolha outro método lá e retire-se.

meu saque foi confirmado por e-mail, mas não recebi na conta. alguem extona , fica no perdido?

Usei o modo pix para deposito, em um minuto estava o crédito na conta Deriv, mas ao pedir saque via pix, confirmaram mas não recebi , mais de 5 dias e nada.
tem alguém vivo pra suporte, ou fica só nesse lenga-lenga mudando de página e páginas sem solucionar o problema ( explicar como fazer correto para não perdermos dinheiro ) uma empresa com tanto tempo de atuação, estar fazendo pouco caso com o atendimento, precisam melhorar para manter o cliente.
O e-mail de confirmação da paylivre não recebe resposta e ficamos sem ter com quem falar.
alguém sabe como resolver isso?

@cauline-achymia-2 ,. Olá, por favor contacte deriv através do “chat ao vivo” na sua página de deriv. clique nele e siga as instruções para entrar em contato com o suporte.

estou tentando fazer um saque e não consigo pelo paylivre, para deposito e bom para saque não funciona

1 Like

Olá. Vc conseguiu sacar? Estou tendo o mesmo problema.

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (MX) Ltd, Millennium House, Level 1, Victoria Road, Douglas IM2 4RW, Isle of Man, is licensed and regulated in Great Britain by the Gambling Commission under account no. 39172 and by the Gambling Supervision Commission in the Isle of Man.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000), and by the Revenue Commissioners for clients in Ireland (licence no. 1010285).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 66% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

+18 Icon Please trade responsibly. For more information about responsible trading please click here.