Pending withdrawl

Hello, withdraw 9.20 from my account left with 0.00. and I receive a message that my account cannot be 0.00. keeping my withdrawal pending. I had to go to my mt5 account and transfer the 1.20 dollars left yet the withdrawal page is still showing pending withdrawal. What should I do.

i cant withdrawl to my Mpesa

Hi @audiles-agnames-2 thank you for joining our community and we are sorry to hear this. In regards to your withdrawal issue, kindly contact us via Live Chat so that we can address your issue and advise you accordingly. We hope to hear from you soon and will work with you to resolve your issue as soon as possible. Thank you.