Rising Up & Down - Missing ?

Hello, i mainly joined for it’s binary option type Rising Up & Rising Down however all i see is a normal trading type called Multipliers. Why can’t i play Binary Options ? I’m testing on Demo …

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Dear @arkoses-akvavit-1. Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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I can’t reach with you all i get is a bot spamming me this is awful.

Hello @arkoses-akvavit-1 we are sorry for this inconvenience. Kindly inform your email address so we can contact you.

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thomasheczko@gmail.com

Dear @arkoses-akvavit-1 we have sent you a message. Kindly reply to it so we can further assist you.

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No more replies from Fabiana, my problem not solved.

Hello @arkoses-akvavit-1, please note that we have replied to the email. Kindly wait for the department in charge to contact you regarding your case or, please contact us via LiveChat for assistance.

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