Trading gets rejected

I place a trade on my synthetic nd it showing me rejected

What do I do

Dear Stech, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
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hie im getting the same exact problem with my synthetic account on mt5