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Dear @chorism-abaised-4 Kindly be informed that it may take 1-3 working days for review and further reply from our team. However, in order to provide you with the best possible assistance and ensure the protection of your account’s data, we would require additional information. We kindly request you to please contact us via LiveChat so we can investigate the matter further and resolve any issues as quickly as possible. You can reach us at Online trading with Deriv | Simple. Flexible. Reliable.. Thank you for your cooperation.