Unable to make deposits

I’m unable to make deposits to my deriv account using a credit/debit card.

What is the error message you are receiving?
You have used the card before on our platform?
If yes, which if the below error you are receiving?

  • Common declined : We will suggest your to contact your bank
  • Insufficient amount of balance : We will advice you to check your account first with your bank before attempting to deposit.
  • Limit exceeded : We will suggest your to contact your bank
  • Exceeded deposit limit : If you have attempted a few unsuccessful deposits and receive an error stating you have exceeded your deposit limit, we will advise you to try after an hour.
    This is due to multiple transactions within a short period of time.

If the issue is persisting and you would prefer to use your bank card, please contact us via LiveChat so we can help you further.

I can’t deposit with same card I’ve been using for a while now.

2 Likes

Yes my friend . I have a problem like you .I want to deposit with my card . I hope , that situation is temporary