I’m unable to make deposits to my deriv account using a credit/debit card.
What is the error message you are receiving?
You have used the card before on our platform?
If yes, which if the below error you are receiving?
- Common declined : We will suggest your to contact your bank
- Insufficient amount of balance : We will advice you to check your account first with your bank before attempting to deposit.
- Limit exceeded : We will suggest your to contact your bank
Exceeded deposit limit : If you have attempted a few unsuccessful deposits and receive an error stating you have exceeded your deposit limit, we will advise you to try after an hour.
This is due to multiple transactions within a short period of time.
If the issue is persisting and you would prefer to use your bank card, please contact us via LiveChat so we can help you further.
Yes my friend . I have a problem like you .I want to deposit with my card . I hope , that situation is temporary