Can’t deposit into my account

Why do I always get this reply when making a deposit? Someone please help…

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From the screenshot, you had attempted a few unsuccessful deposits in a short period of time.

We will advise you to try after an hour upon receiving the above error.

If you are still having difficulty depositing we will advise you to try another payment method or else contact LiveChat in order for us to assist you accordingly.

Thank you very much for your email, I have tried after several hours, days but it’s still not working, I wish you had a local bank account I could make the deposit to and it reflects in my deriv account… Pls help me out.

Since yesterday, I’ve been unable to make deposits because of this error.

“We’re sorry, but you have exceeded the number of deposit transactions allowed for this payment method”

When will the error clear?

Please someone told me I have to pay for the bot before I deposit and start trading I want to know how true that is

Please sir,
I made a deposit on my deriv account but it didn’t reflect on my account and the money was deducted from my bank account.
Please I need your help.

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (MX) Ltd, Millennium House, Level 1, Victoria Road, Douglas IM2 4RW, Isle of Man, is licensed and regulated in Great Britain by the Gambling Commission under account no. 39172 and by the Gambling Supervision Commission in the Isle of Man.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000), by the Gambling Commission for clients in Great Britain under account no. 39495, and by the Revenue Commissioners for clients in Ireland (licence no. 1010285).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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