Hi Deriv Community Members,
Here are the steps on how to make a deposit using VISA Card
Step 1 : Log in to your real Deriv account and click on the Cashier page.
Step 2 : Click on Deposit and select Credit & Debit Card option from the payment method.
Step 3 : Enter your card credentials and the amount you wish to deposit. Then click Deposit now.
Step 4 : Once done, you will receive a confirmation of the approved transaction.
Step 5 : You will also receive an email confirmation of the successful deposit.
Disclaimer : You can only use cards registered under your own name. Using a payment method that is not yours is strictly prohibited. If you do so, your Deriv account will be blocked.
Hope this information helps
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.
Which method can we use for withdrawal after making deposit using Mastercard. Thanks for your support.
Hi @caymans-acontia-2, thank you for joining the community! Kindly refer to our article here Withdraw using a different payment method for more information. Thank you
“Transaction was not successful
We’re sorry, but you have exceeded the number of deposit transactions allowed for this payment method.”
I suddenly discover that there is a number of deposits allowed via the visa method. What if it is the only method at your disposal and which we have the most confidence?
Dear @blacker-adossee-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
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