VISA Card deposit guideline

Payments & Transactions
1

Hi Deriv Community Members, :bulb:

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Here are the steps on how to make a deposit using VISA Card

Step 1 : Log in to your real Deriv account and click on the Cashier page.

Step 2 : Click on Deposit and select Credit & Debit Card option from the payment method.

Step 3 : Enter your card credentials and the amount you wish to deposit. Then click Deposit now.

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Step 4 : Once done, you will receive a confirmation of the approved transaction.

Step 5 : You will also receive an email confirmation of the successful deposit.

Disclaimer : You can only use cards registered under your own name. Using a payment method that is not yours is strictly prohibited. If you do so, your Deriv account will be blocked.

Hope this information helps :bulb:

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

3

Hello Dears,
Which method can we use for withdrawal after making deposit using Mastercard. Thanks for your support.

BALI

1 Like
4

Hi @caymans-acontia-2, thank you for joining the community! Kindly refer to our article here Withdraw using a different payment method for more information. Thank you

1 Like
5

“Transaction was not successful
We’re sorry, but you have exceeded the number of deposit transactions allowed for this payment method.”
I suddenly discover that there is a number of deposits allowed via the visa method. What if it is the only method at your disposal and which we have the most confidence?

1 Like
6

Dear @blacker-adossee-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Contact Us | Online Trading | Deriv.com

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Regards,

Deriv.com

7

Please, share steps how to deposit using EWALLET on AIRTM

8

visa gold card my mony senbing acsaft

9

Hi, i have joined this team recently. I did these steps correctly, but i didnt receive any confirmation report yet. I have done it 2 days ago. Can you please tell me why the report didnt come to my email?

10

Hi @auftakt-alachah-2, thank you for joining our community! :smiley: We are sorry to hear that you had an issue to deposit. However, we are glad to see that you have managed to deposit successfully to your Deriv account. In the future, if you face this issue, kindly try and use another updated browser, use another device or use the incognito mode to try depositing again. Please ensure that you have stable internet connection as well. If the above suggestions still does not work, kindly contact us via Live Chat or Whatsapp. We will check further for you and assist you accordingly. Thank you. :smile: