What to do if I get the invalid crypto address ?

Hi Deriv Community Members, :bulb:

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Please note that if you are getting an invalid address while scanning the QR code for a Cryptocurrency deposit, please use the web version of your Cryptocurrency wallet instead of scanning it via the mobile cryptocurrency app.

Also, we have changed the address for BTC and LTC deposits to bech32 format.

Make sure that your crypto wallet supports bech32 format and if not please use an alternative wallet to deposit.

Hope this information finds you well :bulb: