Withdrawal funds didn't reach my wallet

I have done withdrawal but it didn’t reach my wallet
I done with the minimum amount and the right adress

Ok I am here to assist with the deriv platform so it takes 24 hrs for withdrawals to be processed and takes longer to appear in ur card

I have deposited money in.my deriv account but it refused to transfer in the real account

Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.