Withdrawals have been disabled on your account

Payments & Transactions
1

I cannot transfer money to my Metatrader. I can trade and i can withdraw money from metatrader. The exact message is: Withdrawals have been disabled on your account. Please check your email for more details. I have no such email guiding how to solve this, please help, thanks

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2

BTC has been disabled in my deriv account. What can I do to have my Money?

3

Bom dia, minhas retiradas estão desabilitadas.
Como resolver esse problema?
Não recebi nenhum email dizendo como resolver.
Pode me ajudar?

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