i was closed trading yesterday midnight, today morning when i open mt5 and Dtrader my balance gone and i can see that someone doing trade right now also, when i connect to an chat agent he will tell that any api token connected to your account, my question is when 2FA is active, i didn’t do any activity since mid night because of it’s sleeping time than how my account connect automatically , this kind of activity is done by either me or broker (Deriv). now i didn’t get any solution even answer yet
Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.