Continuing the discussion from Trading view in Deriv.com:
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Hello @adience-agravic-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
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Download the Deriv Ctrader app, you can set as many alerts as possible on it , push notifications and once triggered you will receive email notifications, never fails. It’s simple asf. Got to find out when I was badly looking for synthetic alert, never cost a dime though . Sign in to your deriv account , click on cfd and from the list of avavilable accounts there is Deriv Ctrader, click on it and register, there is a link to download from Google play and app store. Download and sign in. You will figure out the rest after multiple trials.