cant withdrawal

when I try to withdrawal to my mastercard a message pops up for me written in it " We’re sorry but this card number cannot be used to recieve payouts please try another card or contact customer services for assistance" please help me

when I try to withdrawal to my MasterCard a message pops up for me written in it " We’re sorry but this card number cannot be used to receive payouts please try another card or contact customer services for assistance" please help me