Cashier not working

My cashier is not working for more than a month now, I keep messaging deriv through live chat everyday but nothing was done about it. Tickets upon ticket .
I manage to fund the account but I can’t transfer to mt5 and I can’t withdraw it back.
I lost my money out of frustrations.
They keep keep telling me to update my browser, but another account is working properly on my phone yet I have used 7 different devices to login my account same issue .

Hi @bugeyed-absents-2! We truly apologize for the delay in responding to your query. Can we confirm if your inquiry has been addressed? Rest assured that we are here to help you to resolve your issue. We look forward to your reply. Thank you.