Hello there, I am practicing on Deriv’s Boom 1000 index assets since last few months, but from last week I have noticed that Deriv is continuously manipulate the market with intentionally & voluntarily, and it seems harmful for their clients and many of those belows their accounts and many decided to leave Deriv, may I know the reason behind it?
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Hello @caltrap-agamies-2,
Thank you for joining our community and for leaving us a comment.
We’re truly sorry that you felt this way and would like to inform you of that.
About your concern with trading manipulation, we would like to let you know that we are a responsible company that has been in the market for over 20 years. Our platforms and products are audited to ensure the correct execution of all contracts. We reinforce that there is no manipulation in our services.
If you would like to dispute a trade, you may reach out to our customer support team via Live chat for further assistance on this and for better protection of your account’s data.
We will work with you to resolve any issue as quickly as possible.
Thank you.