Just finding out that Deriv X was phased out and honestly, I’ve been reading the complaints.
To Deriv, instead of sending out automated responses, it would serve you better to actually listen to your users’ complaints.
The current Deriv TradingView is grossly inadequate. It has multiple problems, and the best version you ever had—Deriv X—has now been phased out. If you paid attention to user feedback, you would never have removed what was arguably your most effective trading platform.
Here are some of the major issues with the current platform:
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24H Chart Glitch: Every time you load a chart and switch to the 24H timeframe, the chart glitches. This is no longer a minor bug—it’s a recurring system flaw that has existed for over a year and remains unresolved. Very poor.
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Limited Timeframes: Charts cannot extend beyond 24H. Deriv X had both Weekly and Monthly timeframes, which were invaluable for proper analysis.
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No Cloud Syncing: Unlike TradingView, your platform doesn’t support saving and syncing online. Any analysis, drawings, or chart customisations remain locked to a single device. Switching devices means starting all over again. Deriv X solved this issue, but you removed it.
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No In-Platform Trading: Deriv X allowed users to place trades directly within the platform. The current setup does not.
You might argue that cTrader addresses some of these concerns, but have you actually used it? It’s clunky, unresponsive, and unintuitive. Its only redeeming feature is the ability to set alerts—nothing more.
I sincerely hope you take your users’ feedback seriously. These issues are frustrating enough to make me reconsider trading Deriv pairs altogether.