To change my personal details

Accounts
1

If your account is not authenticated, you can change your name, date of birth, or citizenship by going to Settings > Personal details

If the account has been fully authenticated or if your country of residence does not support the changes, you can contact our customer service via LiveChat to request for the desired change by providing us with the relevant documents.

You may need to attach your proof of identity or address depending on your request.

Haven’t created a Deriv account yet? Click here to get started right away!

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

3

I’m failing to change my account’s profile please help

4

Dear @armhole-accinge-2, thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.