Changing Personal details

I need help with changing my personal details to match my ID so that my account gets verified. Please help

2 Likes

Hello @bitonal-accerse-2, thank you for joining the community. Please refer to the following article for more information. Alternatively, reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

When i go to the live chat i get a virtual assistant and theres is no option guven to me for changing personal details.

Hello @bitonal-accerse-2, you can choose to talk to an agent in real time by typing “talk to support” in the Live Chat window.

I want to change my profile detail

Hello @adawlut-african-2 , thank you for joining the community. Kindly refer to the following article for more information. Alternatively, reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.