I can't withdrawal

Good day, i tried to withdraw though an agent site and after entrered all the necessary details it was bringing out >permission denied<

Hi @buskins-accords-2, in order to activate your payment agent withdrawal, you need to contact our LiveChat to assist you further.

I also have the same problem even after accessing the live chat

Hi @belgium-adenota-2, thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.