Dear Members,
The investor password is usually used for the Master trader (mentor) to view the trading activity. It’s only meant for viewing purposes.
When logging in using your investor password you can only view the trading activity, and balance. You will not be able to do any trading activity such as depositing, opening trade, or closing any position. If you are unable to place a new order, don’t worry, it could be due to the password you are using to access the account.
Some of the Deriv MT5 accounts have the features of read-only and read & trade mode. These are differentiated from the passwords you use to log in.
The two types of passwords you have will log you in as either an “Investor” or “Main” user;
Investor Password - read-only
Main Password - read & trade
If this is the case, you must have 2 different passwords for each of your DMT5 accounts. If you would like to reset your investor password, you can follow the steps below:
- Click “Open” on your MT5 account
- Click on Forgot password
- Click on Investor password and then click on “Create or reset investor password”
We’re here to help! If you have any other questions, just drop us a message on Live Chat or WhatsApp. Not a member yet? No worries! Click here to register and join us.