Mt5 not connecting to server

Hi there- i deposited to my Deriv but cant login to Mt5 platform-how can i fix this issue?

Hi @cedrate-abreact-1,

Thank you for joining the community and for leaving us a comment.

We are truly sorry to hear that you are facing such an issue.

For better protection of your account’s data, please reach out to our Customer Support team which is available 24/7 via the Live Chat.

We will work with you to resolve any issue as quickly as possible.

Thank you.