My acc is block because Derive had a technical broplem and I couldn’t close my trades n they also couldn’t. So my trades run up to negetive 189.20 dollers now they block my acc saying I must pay that money b4 they open is it fair thought guys.
Hi @boundly-acholic-2, we are sorry to hear this. Upon checking, our team has contacted you with explanations regarding your case. Should you have any further questions, kindly reply to the email, as the relevant team in charge of your case will be able to assist you directly. We hope this clarifies. Thank you for your kind understanding and cooperation.