Hi Deriv Community Members, 
We regret to inform you that we have temporarily disabled/removed the NganLuong payment method from our platform.
Thus, if you have used the NganLuong payment method to fund your account, we will highly suggest you use a different payment method for your deposit and withdrawal.
If the payment method you prefer is unavailable in the withdrawal section, a small deposit is required to register it to your account.
Hope this information helps
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.