No me deja retirar mi dinero

Hola no sé si pueden ayudarme…?? Estoy intentando hacer un retiro y cuando le doy la opción de RETIRO me pone este mensaje:

To view all available payout options, please haga clic aquí. Payout options will appear here based on your prior cashier deposit activity and account verification.

Hago clic en el enlace y me lleva a una página dónde me dice como me pueden ayudar, pincho en DEPÓSITOS Y RETIROS y me dice esto: Nuestra lista de métodos de pago admitidos incluye transferencias bancarias, tarjetas de crédito / débito, e-wallets, y criptomonedas.

También puede administrar sus fondos a través de un agente de pagos si el servicio está disponible en su país. pero no me da ninguna opción de retirar a ningún sitio a alguien más le ha ocurrido???

Gracias de antemano

Hola @caudled-acridid-2, Como alternativa, le recomendamos que utilice un monedero electrónico como PerfectMoney o AirTM.

Por favor, haga un pequeño depósito a través del método de monedero electrónico preferido para realizar un retiro a través del mismo método.

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