Hello Users,
Be cautious transacting with Diamond111 and Fx1_mentor. I made 2 transactions, but i have not received the funds in my account. In the instructions, it was mentioned that automated BOT system will do the fund transfer, but it doesn’t do any fund transfer. Upton contacting them, i was told that i can get the payment only if i confirm the payment via email confirmation. Their country code starts with +254. They will reach out to via whatsapp, but they are cheating innocent people. I made a complaint to Deriv via whatsapp chat system. A ticket is opened and being investigated. In the interest of users, am raising this in broader community so that users will be cautious. Deriv has to take appropriate action against these people and get the process more stringent to keep user’ funds safety.