Lost money in p2p

I had bought 9$ using deriv p2p the transaction was complete and the money was showing , after some time i checked and the balance is @ zero where did my money go?

And yes i have tried your live chat thing i am not getting connected to support i keep on talking to your bot and its annoying i need answers

Dear @amanita-acerval-2, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.