i started my day with an equity of 74 and without a running trade but when i entered my last trades my balance was on 70 and withdrew 62 and left $8 balance with trades in profit but when i checked the $62 funds i had transfered from my trading account to my deriv wallet i saw the balance on $52 and dont know where my other $10 gone
Dear @bepewed-acholia-2, thank you for joining the community! For better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
yes this platform is bad - if I was you I would stay away!!! I got disconnected from the server and boom when I get back its all loses
Hi, @asiarch-afounde-2 We’re sorry to hear that. We would recommend that you to reach out our Live Chat support for further assistance on the issue and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.