Dp2p showing 0 balance

Hello please please how do i withdraw a money deposited using my Debit card , after some little trade, now unable to sell usd using dp2p method, it’s keep saying 0 p2p balance??

Hi @brogged-acumble-2, Kindly note that if you wish to sell your funds on Deriv P2P, you can use the funds deposited via bank transfer or any available deposit methods listed on our website except for credit and debit cards (including Maestro and Diners Club), ZingPay, Skrill, and Neteller. We don’t accept these payment methods for Deriv P2P deposits any longer.

Kindly note that the P2P balance is calculated taking into consideration ALL the deposits you have made to your account (All payment methods)

In this case, we can advise you to continue to deposit with P2P in order to be able to see your funds on the P2P balance

Also, any funds deposited through Deriv P2P can only be withdrawn through Deriv P2P. Imagine using Deriv P2P to deposit $50 into your Deriv account. Then you trade and win $40. Now you wish to withdraw the whole $90 from your account. In this case, you can withdraw $50 of your balance ONLY through Deriv P2P because that is how it was deposited in the first place. The remaining $40 can be withdrawn through any available payment method, including Deriv P2P.

I Deposited through an Dp2p agency and I’m trying to withdraw via Dp2p and my balance is not showing

Hi @bibbler-acatour-2, we regret to note this. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

I had 9$ in my p2p that i bought from someone but after checking today the balance is showing zero i have tried for live chat i am not getting connected to support

Hi @amanita-acerval-2, thank you for posting on Deriv Community. Please contact us via LiveChat for further assistance as we will be able to check further on your issue.

I had 8$ in my p2p that i bought from someone but after checking today the balance is showing zero i have tried for live chat i am not getting connected to support

Hi @avaunts-acreage-2, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

Contact Us | Online Trading | Deriv.com

Online trading with Deriv | Simple. Flexible. Reliable.

Regards,
Deriv.com

I have 85 in my dp2p i want yo withdraw $35 it is showing balance is not enough

Hello @chowris-actless-2, Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Contact Us | Online Trading | Deriv.com

Online trading with Deriv | Simple. Flexible. Reliable.